Terms & Conditions
Welcome to JoJong. Please read these terms carefully before exploring our rituals. These terms govern your use of our website and purchase of our curated heritage-inspired skincare products.
1. General Terms
By accessing JoJong, you agree to be bound by these terms. We provide a platform for discovering and purchasing premium East-Asian beauty essentials. We reserve the right to update these terms at any time without prior notice.
2. Shipping & Delivery
We offer shipping to select global locations. Shipping costs and estimated delivery times are calculated at checkout. While we strive for timely delivery, heritage-inspired products may occasionally experience delays due to customs or sourcing.
3. Returns & Refunds
Due to the personal nature of skincare, we can only accept returns on unopened, unused items within 30 days of purchase. Items must be in their original heritage packaging to be eligible for a refund.
4. Customer Responsibilities
You are responsible for providing accurate shipping information and ensuring items are suitable for your skin type. JoJong is not liable for allergic reactions; please review ingredients carefully before purchase.
Shipping & Returns
At JoJong, we handle our heritage-inspired beauty products with the utmost care. We offer reliable shipping options designed to ensure your skincare essentials arrive safely for your self-care rituals. Due to the hygiene nature of our curated Korean beauty supplies, we maintain a specific return policy that prioritizes customer safety and product integrity. Please review our detailed terms regarding shipping timelines, handling procedures, and eligibility for returns or exchanges.
General Shipping
Orders are processed within 1-3 business days. We provide global tracking for all beauty essentials to ensure they reach you in perfect condition.
Returns & Exchanges
Unopened products can be returned within 14 days of delivery. For hygiene reasons, used items are not eligible for return unless a defect is found upon arrival.
General Terms
By accessing and placing an order with JoJong, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and JoJong.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete.
Store Rights
JoJong maintains full authority to withhold services, close user accounts, adjust site content, or revoke orders as deemed necessary. We further stay entitled to change or cease any product offerings or site features whenever required without previous notification.
公司名称：枣庄焦烁科技有限公司 (Jo Jong Works Limited)
公司地址：山东省枣庄市薛城区沙沟镇埠上村190号.